Your team needs the right communication tools to help your business operate efficiently and ultimately be more productive. Motorola two-way radios can help you get connected, and with the added features of MOTOTRBO like GPS, email and text messaging – you can ensure sustained connectivity. Upgrade your communication equipment or expand your coverage to recover lost productivity or efficiency.
MOTOTRBO Trade-In:
Trade-In 8 qualifying units  and get up to a $800 credit on eligible MOTOTRBO radios.

$800 OFF the purchase of 8 MOTOTRBO Digital
$400 OFF the purchase of 8 MOTOTRBO Analog
Eligible MOTOTRBO Two-Way Radios:

XPR™4350, XPR™4380, XPR™4550, XPR™4580, XPR™6350, XPR™6380, XPR™6550, XPR™6580.
MOTOTRBO Rebates:
$400 rebate for 8 MOTOTRBO Digital or $200 rebate for 8 MOTOTRBO Analog

Eligible MOTOTRBO Two-Way Radios:
XPR™4350, XPR™4380, XPR™4550, XPR™4580, XPR™6350, XPR™6380,  XPR™6550, XPR™6580.
Commercial Rebate:
$250 rebate for 8 CP200, CP200XLS, CM200 and CM300 two-way radios.

Eligible Commercial Series Two-Way Radios:
CP200, CP200XLS, CM200, CM300.
Trade-In and Rebate Details:

Single orders of 8 CANNOT combine Trade-In and Rebate offers. Radios must be purchased on a single order. A minimum of 8 radios with the same product series must be purchased on a single invoice to qualify for the Rebate. Mixing between product series is allowed.

Trade-In radios MUST be equipped with both a volume and channel knob to be eligible. Orders in increments of 8 qualify for Trade-In.

Narrowbanding Requirements

What You Need To Know

The Federal Communications Commission (FCC) started the narrowbanding proceedings, also known as refarming, almost twenty years ago in an effort to promote more efficient spectrum use in the 150-174 MHz (VHF) and 421-512 MHz (UHF) Part 90 radio frequency bands. The FCC has released numerous rulings during this time defining the requirements and mandating specific deadlines. The purpose of this document is to provide you with the narrowbanding facts, starting with the key dates and requirements you need to know, followed by exemptions and additional information, how Motorola products meet the requirements, and steps licensees should take starting now.

KEY DATES AND REQUIREMENTS:

The FCC is mandating all Public Safety and Industrial/Business licensees convert existing 25 kHz efficiency operations in the VHF and UHF bands to minimum 12.5 kHz efficiency analog or digital operation, and that going forward they implement no more 25 kHz efficiency systems. To implement this mandate, the FCC developed rules and deadlines that impact both radio users and equipment providers.

Key narrowbanding deadlines for radio users (licensees):

January 1, 2011 Applications for new licenses must specify at least 12.5 kHz efficiency. The FCC will no longer accept applications for systems operating at 25 kHz efficiency.1

January 1, 2011 Applications for modifications of existing licenses to expand the authorized interference contour (19 dBu VHF, 21 dBu UHF) must specify at least 12.5 kHz efficiency. The FCC will no longer accept modifications for expansion of service areas to systems operating at 25 kHz efficiency.2 Changes that can trigger such expansion include increasing the antenna height, transmitter power, or adding or moving a transmitter site.

January 1, 2013 All licensees must convert to and operate in at least 12.5 kHz efficiency.3

Note: The FCC has NOT set any date by which licensees must operate in 6.25 kHz efficiency in these bands.

Key requirements for equipment providers/manufacturers:

February 14, 1997 Radio equipment submitted for certification must include a 12.5 kHz efficiency mode. Can be dual mode 25/12.5 kHz efficiency.4 See Appendix 1 for list of Motorola radios that meet this requirement.

January 1, 2011 Radio equipment submitted for certification must include a 6.25 kHz efficiency mode. Can be dual mode 12.5/6.25 kHz efficiency.5

January 1, 2011 Manufacturers can no longer certify, manufacture or import equipment that is capable of operating at 25 kHz efficiency.

Federal Regulations Rule Number:

1 CFR 90.209(b)(6)(i)

2 CFR 90.209(b)(6)(ii)

3 CFR 90.209(b)(5)

4 CFR 90.203(j)(3)

5 CFR 90.203(j)(4) and CFR 90.203(j)(5)

6 CFR 90.203(j)(10)

How is Narrowbanding being managed in Canada? If I operate an LMR system in VHF or UHF in Canada do I follow the FCC requirements?
Licensees operating in Canada are not subject to the FCC rules, but instead are regulated by Industry Canada, which also set Narrowbanding requirements for all VHF and UHF land mobile radio equipment. While the intent is similar, the rules and deadlines vary. Similar to the U.S., since February 1997, all radios certified after that date were required to include 12.5 kHz efficiency. Industry Canada licensee dates are generally more aggressive than the FCC dates, requiring that as of February 1997, all new license applications must be in 12.5 kHz efficiency in the urban spectrum congested areas, and that as of January 1, 2004, all existing 25 kHz efficiency systems are considered “non-standard” in those spectrum congested areas. Industry Canada however, excluded the less populated areas from required Narrowbanding, and has not been consistent in enforcing these rules in the urban areas. While it also defined rules for meeting 6.25 kHz efficiency, it has placed a moratorium on those rules, which it will likely not lift before the FCC makes any future decisions. Licensees should contact their Regional Industry Canada office for Narrowbanding requirements in their area.
Where can I get additional help?
For more information on Narrowbanding, please contact your Motorola representative or visit
www.motorola.com/narrowbanding.
For FCC licensing assistance, please contact your preferred frequency coordinator at:
FCC Wireless Telecommunications Bureau
http://wireless.fcc.gov/services/index.htm?job=service_home&id=industrial_business
and
http://www.fcc.gov/pshs/public-safety-spectrum/coord.html

MOTO

With more performance, productivity and value, the next-generation professional two-way radio is here. Thanks to digital technology, MOTOTRBO delivers double the capacity, improved audio clarity, 40% longer battery life and integrated data applications. MOTOTRBO is ideal for organizations that require customizable, dependable communications.

With a versatile portfolio of portable and mobile two-way radios as well as accessories, MOTOTRBO offers a private, standards-based solution that is both cost effective and easily tailored – a complete package for your organization’s unique communication needs.

MOTOTRBO is available in Digital, Analog and 800/900 MHz Models

Call for more details: 813-628-4900

TAKE ADVANTAGE OF THIS GREAT REBATE OFFER

MOTOTRBO Digital, Buy any 6, Get a $600 Rebate ($680 CAD)

XPR6350, XPR6550, XPR4550, XPR4350

MOTOTRBO Analog, Buy any 6, Get a $300 Rebate ($340 CAD)

XPR6580 XPR6350, XPR4580, XPR4380

first responders and others who work under

difficult circumstances work better and safer.

Whether they are firefighters, police officers, EMTs,

miners, construction workers, military personnel

or others, wireless technology makes voice and

data communications faster and more reliable.

Actually, it makes them more reliable in two ways.

When most people think of network reliability, they

think of ensuring that communications are available

whenever and wherever you need them. But there’s

another kind of reliability that’s just as important.

Physical Reliability

This second kind of reliability concerns the physical

condition and durability of the equipment. What if

your handheld falls during a foot pursuit? What if

you spill a soda on your laptop’s keyboard? What

if your portable radio is completely immersed in a

creek? Strange things can and do happen to wireless

devices. Many of them are unpreventable. That’s

why the wireless industry spends an extraordinary

amount of time and resources to make our

equipment as impervious to physical damage and

environmental conditions as possible.

Where is ruggedized wireless technology most

commonly needed? Typically, it is the optimal

technology for mission-critical applications of

police and fire departments and of EMTs and

doctors providing care in the field. But ruggedized

equipment can also be the technology of choice for

other applications such as field service operations,

mining and construction sites, shop floor usage in

manufacturing organizations, transportation and

distribution industries and in personnel operating in

extreme climates from the arctic to the Equator.

Ruggedized Technology Categories

There are four unofficial categories of ruggedized

equipment. There are normal commercial-grade

products that do not typically face rugged conditions,

and so don’t need extra protection. There are

commonly referred to as “durable” models such

as the computers you see advertised on television

being dropped in airports. These somewhat improve

durability with such features as spill-proof keyboards,

accelerometers and hard-shell cases.

There are also “semi-rugged” models that conform

to certain standards and guard against difficult, but

usually not extreme environments. Then there are

fully rugged laptops and handhelds that conform to

the industry’s most stringent standards to promote

reliability in the most extreme conditions on earth.

International Testing Standards

It’s easy to see why global industry standards are

needed, especially for wireless equipment that must

perform in the world’s harshest environments. That’s

why various government agencies and industry

groups around the globe have developed and

published a number of performance and reliability

standards. Many also specify detailed testing

procedures to ensure standards adherence. Most

standards have intensifying degrees of testing that

measure various levels of ruggedization required for

durable, semi-rugged and fully rugged equipment.

Today’s most widely used ruggedness standards

include those from four highly respected sources:

the International Electrotechnical Commission

(IEC), the European Committee for Electrotechnical

Standardization (CENELEC) which publishes the

European IP (Ingress Protection) standards for

electrical equipment, and the United States military.

• International Electrotechnical Commission

(IEC) Standards. The IEC is a not-for-profit

international standards organization that develops

and publishes a series of standards for electrical,

electronic and related technologies. These range

from wireless computers to office technology,

home appliances and more. The IEC has

established a specific global system to facilitate

conformity testing of Electrotechnical Equipment

and Components (IECEE). Standards are described

numerically; for example, the most current

safety standard covering all telecommunications,

business and computer equipment in the U.S. and

Canada is 60950-1.

The IEC also provides the industry with three

global conformity assessment systems that certify

that technology systems and components are in

compliance with its international standards. The

organization enjoys international acceptance as a

National Certification Body (NCB) able to provide

certification reports and certificates that are

recognized and accepted by participating NCBs

around the world.

• European IP (Ingress Protection) Standards.

Water and dust are two of the elements most

commonly encountered in harsh environments.

Unfortunately, they can also be exceptionally

harmful to sensitive computer and electronic

equipment. IP standards use numeric ratings to

classify the amount of protection provided against

water and dust by the products being tested.

Standards use both letters and numbers. In the

typical code IP65, for example, the IP identifies

the standard, Ingress Protection. The number 6

identifies the highest level of protection from dust

and particulates and the number 5 a slightly lower

degree of protection from liquids.

The most widely used IP standards for ruggedized

computers and equipment are IP65 and IP54. In

each, the IP code shows the level of protection

the product provides. When a product is rated

IP65, it is completely protected against dust and

airborne particles as well as against water jets that

simulate the product being washed. An IP54-rated

product, on the other hand, is protected against

dust in somewhat less harsh environments and

against splashing water only. To simulate the most

difficult conditions, IP ratings can also go higher.

For example, an IP68 rating provides complete

dust protection and water protection against total

immersion.

• Military Standards (MIL-STD-810F). These are

a series of stringent standards developed and

published by the U.S. Department of Defense

and the U.S. Army specifying a variety of

environmental conditions that tested items are

likely to experience in actual field usage. The MILSTD-

810F, a significant revision of the previous

810E standard, is one of the most comprehensive

and effective standards in use today, and as

such, is used extensively not just in the U.S., but

throughout the world.

The standards emphasize the design and testing

of equipment, providing evidence that the

equipment will operate to specifications in the

environmental conditions the equipment is likely

to encounter during its useful life. The standards

specify chamber test methods designed to

replicate conditions the equipment will confront

in a range of difficult environments. The tests

themselves are identified with the standards

specification (MIL-STD-810F) followed by a

method number (Method 510.3) and explanation

(Sand and Dust Testing).

MOTOROLA’S COMPREHENSIVE TESTING PROCEDURES

Motorola’s testing process is as stringent as the standards we comply with, including all the standards

described in this report, with emphasis on MIL-STD-810F and IP54 and IP65 testing procedures.

Motorola tests products in three phases: design, pre-production and post-production. In the design

and development phase, equipment is usually tested at least three times, with test results informing

engineers how to improve product design. But we don’t stop there. We fully test prototypes before

they go into full production. Once in production, we do spot testing of regular production units from the

lines of Motorola and third-party manufacturers to ensure that production models are as reliable as the

prototypes. In addition, we continually perform Accelerated Life Testing (ALT)—a simulation of five years’

worth of use in the field—to help ensure long-term performance and reliability.

Although the U.S. Army does not provide or imply

certification, compliance with the standards

helps assure purchasers they will have optimal

equipment performance under even the most

extreme conditions.

Equipment “Torture Tests”

To make certain tested equipment conforms to their

standards, most standards organizations provide

exceptionally detailed instructions and procedures

for product testing. Manufacturers follow these

detailed “torture tests” to the letter, ensuring reliable

performance under the most difficult and dangerous

conditions around the globe. Major tests normally

performed include:

• Water Intrusion. When water or rain penetrates

a device, they can cause short circuits and

corrosion. Many manufacturers test their rugged

products against both MIL-STD-810F and IP54,

IP64, IP66 water and rain intrusion standards.

Testing for rain intrusion is normally done in a rain

chamber that drenches products with jets of water

of varying intensities from all possible angles, as

well as for dripping water for different periods of

time. Fully rugged models are also tested with full

immersion, to IP68 and MIL-STD-810F, Method

512.4.

• Salt and Fog. In coastal and marine

environments, salt and fog can cause electronic

equipment to short circuit or rust, affecting

performance both short and long-term.

Manufacturers normally test to the MIL-STD-810F

Method 509.3 standard using the specified five

percent saline solution.

• Humidity. Conditions of extreme humidity can

cause computers and electronic devices to

corrode and malfunction over time. Typical tests

are to MIL-STD-810F Method 507.3 specifications,

which specify 95 percent relative humidity and

worst-case scenario high temperatures up to

75°C.

• Dust Intrusion.

Dust and sand

intrusion in deserts,

shorelines, mines,

construction sites, or

other environments

can cause movable

parts like buttons

and keypads to clog and malfunction. Often

manufacturers test to both MIL-STD-810F,

Method 510.3 for sand and dust testing and IP

standards for blowing dust.

• Drop Testing. In the

field, it’s common

for handhelds and

other devices to be

knocked over or fall.

For laptop computers,

manufacturers test to

MIL-STD-810F Method

516.5 with 3- to 4-foot

free-fall drops to concrete, and also with tip-over

tests. For portable computers and devices, drop

tests of four feet or more are conducted—in some

cases, while the equipment is in operation. The

equipment is expected to remain fully operational

after multiple drops.

• H igh and Low Temperatures. Communications

and computing equipment must work reliably in

extreme temperatures, so manufacturers test

their technology under operating conditions of

minus 35°C (MIL-STD-810F Method 502.3) and

plus 60°C (MIL-STD-810F 501.3). In addition,

equipment is often stored under extreme

temperature conditions, and is expected to

work to specification when put into service.

Many manufacturers tests equipment storage in

extreme low temperatures down to minus 57°C

(also MIL-STD-810F Method 502.3) and high

temperatures up to 85°C (also MIL-STD-810F

501.3). These tests are especially important for

public safety and enterprise markets, including

construction, transportation, mining, utilities and

more.

The APX™ 7500 Mobile Radio is

rated IP55: protected against dust

and low-pressure jets of water.

RUGGEDIZED TECHNOLOGY AND TOTAL COST OF OWNERSHIP

How do municipalities and enterprises decide how much ruggedness their equipment needs? In many

cases, cost is the deciding factor. As organizations try to adapt to shrinking budgets, cost cutting has

become a priority. Non-ruggedized technology can be chosen, even for mission-critical applications,

simply because it is initially less expensive. In too many cases, however, this decision is a case of

being penny-wise and pound-foolish. For, as a recent study by VDC Research shows, although rugged

devices may initially be more expensive than commercial-grade equipment they have a significantly

lower failure rate over the product’s useful life. That presents a clear advantage in overall total cost of

ownership (TCO).

• Temperature Shock. Equipment is often

transported by airplane, or used outdoors and

brought inside, meaning it can be under extreme

cold for long periods of time, then deposited or

stored in extreme heat. Equipment is tested under

these precipitous temperature fluctuations to MILSTD-

810F Method 503, testing equipment that

has gone from storage of minus 57°C to 80°C and

vice versa.

• Sun Exposure. Equipment that is installed in, or

must work in, unrelenting sunshine—such as in

parking lots, on mountain tops, in deserts and

more—is tested to MIL-STD-810F Method 505.4

standards for enclosure and performance damage

from solar radiation. Tests normally last from three

to seven days, and are conducted in a specially

designed solar chamber.

• Shock and Crash Testing. Mobile and vehiclemounted

products are tested to make sure they

are installed correctly by subjecting them to

worst-case scenario accident impact tests. MILSTD-

810F Method 516.4 tests are exceptionally

stringent. Equipment must continue to operate

correctly under 75Gs, or 75 times the force of

gravity. Drop tests of varying heights to a steel

floor are also conducted. Equipment must stay

intact, mounted and continue to be 100 percent

functional.

• Vibration. Vibration testing to MIL-STD-810F

Method 514.5 measures how equipment reacts

to different levels of vibration, which can cause

wire chafing, intermittent electrical contacts,

display misalignment and other issues. Tests are

conducted in both standard vehicles such as cars

and trucks and under the more severe vibrations

caused by more vibration-prone vehicles such as

motorcycles, tanks and others.

• Low Pressure. High altitudes and dropping

pressure, such as in aircraft or on mountains, can

cause membranes in parts such as speakers,

microphones and keypads, to malfunction.

Manufacturers conduct low-pressure performance

tests to MIL-STD-810F Method 500.3 that ensure

100 percent equipment functionality.

Demanding Tests for Demanding Users

Technology manufacturers put so much effort into

rigorous and strenuous testing procedures for one

reason only: to keep the first responders and field

personnel who rely on their equipment safe and

productive. When fully rugged equipment is used

in mission-critical situations, and under difficult

environmental conditions, it must always operate

to specifications. As the testing processes outlined

in this report show, technology manufacturers do

not leave mission-critical performance to chance.

Equipment is tested as though lives depend on

it—because very often, they do.

Three Ways To Save
During Cash Back Days there are three different ways that end customers can save:
1. MOTOTRBO Digital, Buy any 6, Get a $600 Rebate ($680 CAD)
2. MOTOTRBO Analog, Buy any 6, Get a $300 Rebate ($340 CAD)
3. Commercial Two-Way Radios, Buy any eligible 6, Get a $200 Rebate! ($225 CAD)
Models include: CP200, CP200•XLS, CM200 and CM300
• Mixing and matching is allowed between product series; product series is defined
as MOTOTRBO digital, or MOTOTRBO analog or Commercial;
(For example, you can’t mix MOTOTRBO digital radios with MOTOTRBO analog
radios to receive a rebate)
• Rebate eligible products: MOTOTRBO XPR™6350, XPR™ 6550, XPR™4550,
XPR™4350, and analog trunked radios XPR6580, XPR6350, XPR4580, XPR4380
Commercial Series CP200, CP200•XLS, CM200 and CM300
• Six eligible radios must be on single invoice.
• There’s no limit to the number of eligible rebates the end user can claim.
• Radios must be ordered between January 25 and April 30, 2010